What do I do if I am not receiving notifications or Password reset emails?

Since your Internet Service Provider (ISP) probably uses some type of spam filter we ask that

you add us to your trusted list of senders, contacts or address book, also known as whitelisting.

If you do not see an email from intlhubhelp@knfilters.com in your inbox, due to the overzealous filtering by ISPs, our email may have mistakenly been sent to your spam folder. Please open your spam folder, look for it there, open it and mark it as “not spam”.

If you still do not see the email, you may need to whitelist our address intlhubhelp@knfilters.com. Every email provider has different instructions for whitelisting. Click here for instructions for how to whitelist our email address on most email providers.